Privacy Policy

1. Information We Collect

Depending on how you use BestDeedsOrg, we may collect different categories of information.

Account Information

When you create an account, we may collect information such as your name, email address, telephone number, password or authentication information, account preferences and other information required to maintain your account.

Fundraiser and Campaign Information

If you create or manage a fundraising campaign, we may collect information relating to your campaign, including campaign title, description, photographs, videos, beneficiary information, fundraising goals, updates, supporting documents and other information you voluntarily provide.

Campaign information may also include information about beneficiaries, family members, organizations, institutions or other persons connected with a campaign. You are responsible for ensuring that you have appropriate authorization to provide information about another person where such authorization is required by applicable law.

KYC and Identity Verification Information

Fundraisers or other users may be required to complete identity verification or Know Your Customer (KYC) procedures before creating, publishing or managing a campaign, receiving funds or accessing certain features.

For this purpose, BestDeedsOrg may collect information such as your legal name, date of birth, nationality or country of residence where required, government-issued identification documents, identification numbers, photographs, verification photographs, proof of address, business or organizational information and other information reasonably necessary to verify identity, prevent fraud and comply with applicable requirements.

Where an organization, group or legal entity uses BestDeedsOrg, we may also request organizational registration documents, information about authorized representatives, beneficial ownership information, organizational contact details, supporting documentation and other information reasonably necessary for verification and compliance.

KYC information may be processed by BestDeedsOrg and, where necessary, by trusted identity-verification, compliance, payment or financial service providers acting on our behalf or as otherwise permitted by applicable law.

Banking and Payment Information

Fundraisers may be required to provide bank account or other payment-account information so that eligible funds can be transferred to their designated account or payment destination.

Depending on the payment method and services used, this information may include account-holder name, bank name, bank account number, routing or sort information, payment-provider account identifiers, transaction information and other information necessary to process payments or transfers.

BestDeedsOrg does not require users to provide payment card information directly to us when payment processing can be performed by an external payment processor. Payment card and other payment credentials may be collected and processed directly by the relevant payment service provider according to its own privacy policy and security practices.

Where campaign funds are transferred directly to a campaigner's designated account or payment destination, BestDeedsOrg does not thereby become the owner, beneficiary or custodian of those funds. The campaigner or designated recipient remains responsible for the lawful receipt and use of funds, subject to applicable law and the terms governing the relevant campaign.

Donation Information

When you make a donation, we may collect information associated with the donation, including the amount, campaign, transaction date, payment status, transaction reference and other information necessary to record, process and administer the donation.

Depending on the payment method, additional transaction information may be received from the relevant payment processor or financial institution.

Where a donor chooses to remain anonymous, BestDeedsOrg will take reasonable measures to protect the donor's identity from public disclosure through the platform, subject to legal, regulatory, fraud-prevention and payment-processing requirements.

Communications Information

If you contact BestDeedsOrg through our contact form, email or another communication channel, we may collect your name, email address, subject, message and related communication information.

Technical and Usage Information

We may automatically receive technical information such as IP address, browser type, device information, operating system, approximate location derived from technical information, pages visited, referring pages, access times, error information and other usage data.

Information You Provide About Other People

You may provide BestDeedsOrg with information concerning beneficiaries, family members, campaign organizers, representatives, employees, volunteers, donors or other individuals. You should only provide such information where you have a lawful basis or appropriate authority to do so.

2. How We Use Personal Information

We may use personal information for purposes including:

• Creating and managing user accounts.
• Operating and maintaining BestDeedsOrg.
• Creating, reviewing and administering fundraising campaigns.
• Processing donations and financial transactions.
• Facilitating eligible fundraiser payments and transfers.
• Performing KYC and identity verification.
• Preventing fraud, abuse, money laundering and other unlawful or harmful activity.
• Verifying the authenticity of campaigns and users.
• Protecting the security and integrity of our platform.
• Responding to questions, complaints and support requests.
• Sending service-related communications.
• Improving our website, services and user experience.
• Monitoring and analyzing platform performance.
• Complying with applicable laws, regulations and legal obligations.
• Enforcing our Terms of Service and other policies.
• Protecting the rights, safety and property of BestDeedsOrg, our users and other persons.
• Investigating suspected fraud, abuse, misuse or unlawful activity.

3. Legal Bases for Processing

Depending on the circumstances and the jurisdiction in which you are located, BestDeedsOrg may process personal information based on one or more lawful grounds, including consent, performance of a contract, compliance with legal obligations, protection of vital interests, legitimate interests and other lawful grounds recognized by applicable law.

4. KYC, Fraud Prevention and Compliance

To protect donors, fundraisers and the BestDeedsOrg community, we may conduct identity verification, campaign verification, fraud screening, sanctions or compliance checks and other risk-management procedures.

We may use information obtained directly from you, information generated through your use of our services, information from verification providers and information available from lawful public or third-party sources where permitted by applicable law.

Failure to provide information required for verification may prevent you from creating a campaign, publishing a campaign, receiving funds or accessing certain BestDeedsOrg services.

BestDeedsOrg may delay, reject, restrict, suspend or terminate a campaign or account where verification, compliance or risk controls cannot be satisfactorily completed.

5. Payment and Financial Service Providers

BestDeedsOrg may use third-party payment processors, banks, financial institutions and other payment service providers to process donations, payments, refunds, transfers and related financial transactions.

These providers may process financial information in accordance with their own terms, privacy policies and applicable legal requirements.

BestDeedsOrg does not control the privacy practices of independent payment providers. Users should review the privacy policies of the relevant providers when using their services.

Where payment providers directly process or settle funds, their own contractual and regulatory responsibilities may apply independently of BestDeedsOrg.

6. When We Share Information

BestDeedsOrg does not sell personal information as a business practice. We may share personal information in limited circumstances, including:

• With service providers that help operate our platform.
• With payment processors and financial institutions when necessary to process transactions.
• With identity verification and KYC providers when necessary for verification.
• With fraud-prevention, security and compliance providers.
• With professional advisers where reasonably necessary.
• When required by law, regulation, court order or valid legal process.
• When requested by a properly authorized governmental, regulatory, judicial or law-enforcement authority acting within its lawful powers.
• When necessary to protect users, the public, BestDeedsOrg or our legal rights.
• In connection with a merger, acquisition, restructuring, financing, sale of assets or similar corporate transaction.

Subject to applicable law, BestDeedsOrg may provide information available to it concerning users, individuals, groups, organizations, campaigns, transactions or activities to a properly authorized government or legal agency where disclosure is required by valid legal process, legally authorized request or other applicable legal obligation.

Where permitted by applicable law, BestDeedsOrg may also preserve relevant information in response to a lawful request or where reasonably necessary to investigate, prevent or respond to suspected fraud, abuse or unlawful activity.

7. Publicly Displayed Information

Information that you voluntarily publish through a fundraising campaign may be publicly accessible. This may include campaign titles, campaign descriptions, photographs, videos, updates, fundraising progress and other information you choose to publish.

Do not publish personal information belonging to another person unless you have the appropriate authorization to do so.

Users should carefully consider whether information published through a campaign could reveal sensitive information about themselves or another person.

8. Donor Privacy

BestDeedsOrg recognizes that donors may wish to keep their identity private. We will use reasonable technical and organizational measures to protect donor information and will not intentionally publish donor email addresses or other private donor contact information on public campaign pages.

Information may nevertheless be disclosed where required to process a transaction, prevent fraud, comply with applicable law, respond to lawful requests or protect BestDeedsOrg and its users.

Campaigners are not entitled to receive private donor contact information merely because a person has donated to their campaign. Any disclosure of donor information will remain subject to applicable law, platform policies, payment requirements and legitimate operational needs.

9. Data Security

BestDeedsOrg uses reasonable technical, organizational and administrative safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss or destruction.

However, no internet transmission, electronic storage system or security measure can be guaranteed to be completely secure. You should use appropriate security practices when using your BestDeedsOrg account.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including providing services, maintaining records, resolving disputes, preventing fraud, enforcing agreements and complying with legal, accounting, financial or regulatory obligations.

KYC, financial transaction and compliance information may need to be retained for longer periods where required or permitted by applicable law.

11. International Data Transfers

BestDeedsOrg and its service providers may process or store information in countries other than the country in which you live.

Where applicable law requires safeguards for international transfers of personal information, we will seek to use appropriate legal and contractual mechanisms for such transfers.

12. Cookies and Similar Technologies

BestDeedsOrg may use cookies, local storage and similar technologies to maintain sessions, remember preferences, improve functionality, understand website usage and maintain security.

Depending on the technologies used on the website and applicable law, you may have choices regarding certain cookies or similar technologies.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Request restriction of certain processing.
• Object to certain processing activities.
• Request portability of certain information where applicable.
• Withdraw consent where processing is based on consent.
• Exercise other rights provided by applicable law.

Some rights may be subject to legal limitations and exceptions. We may need to verify your identity before completing certain requests.

14. Children's Privacy

BestDeedsOrg is not intended to knowingly collect personal information from children where doing so would violate applicable law.

Where local law requires parental or guardian consent for a child to use a service, that requirement applies.

15. Third-Party Services

BestDeedsOrg may use third-party services for hosting, authentication, databases, analytics, payment processing, identity verification, security, email delivery, storage and other operational purposes.

These third parties may process information according to their own terms and privacy policies. We encourage users to review the policies of third-party services that they use through BestDeedsOrg.

16. External Links

Our website may contain links to third-party websites or services. BestDeedsOrg is not responsible for the privacy practices, security or content of external websites.

17. Account Security

You are responsible for maintaining the confidentiality of your account credentials and for notifying BestDeedsOrg if you believe your account has been accessed without authorization.

BestDeedsOrg will not be responsible for losses resulting solely from a user's failure to maintain appropriate account security, except where such responsibility cannot lawfully be excluded or limited.

18. BestDeedsOrg Platform Role, Campaign Funds and Misuse

BestDeedsOrg provides a technology platform intended to facilitate lawful fundraising and humanitarian activities. Unless expressly stated otherwise, BestDeedsOrg does not itself receive, hold, custody or release campaign funds to individual campaigners, beneficiaries, groups or organizations.

Where donations are transferred directly to a campaigner's designated bank account or other payment destination, the campaigner or designated recipient is responsible for the funds after receipt, including their lawful custody, accounting, expenditure and distribution.

Accordingly, except where applicable law provides otherwise, BestDeedsOrg should not be regarded merely by virtue of providing the platform as the recipient, custodian, owner, beneficiary or controller of campaign funds transferred directly to a campaigner or designated recipient.

BestDeedsOrg does not authorize, encourage or endorse the misuse of campaign funds. Campaigners and recipients are solely responsible for using funds for the purposes represented to donors and for complying with all applicable legal, tax, financial, charitable and regulatory obligations.

If a campaigner or recipient misuses, misappropriates, diverts or unlawfully spends funds after receiving them, such conduct is not authorized by BestDeedsOrg and may constitute a violation of the user's obligations to BestDeedsOrg and applicable law.

Nothing in this Policy excludes or limits any legal responsibility that applicable law expressly places upon BestDeedsOrg or another party.

19. BestDeedsOrg Humanitarian Fund

The BestDeedsOrg Humanitarian Fund is distinct from ordinary user-created campaigns. Where funds are established, collected or administered under the Humanitarian Fund, BestDeedsOrg may directly receive, manage, administer or distribute such funds according to the applicable Humanitarian Fund arrangements.

Information relating to donors, beneficiaries, transactions, payment accounts, supporting documents, verification and distributions associated with the Humanitarian Fund may therefore be processed by BestDeedsOrg for administration, accountability, verification, fraud prevention, reporting, compliance and humanitarian purposes.

The processing of information associated with the Humanitarian Fund remains subject to this Privacy Policy, applicable policies and applicable law.

20. Territorial Availability and Regulatory Cooperation

BestDeedsOrg is intended to provide a technology platform for charitable, humanitarian and fundraising activities. However, laws, regulations, licensing requirements, financial rules, fundraising requirements, sanctions, restrictions and other legal requirements may differ between countries and territories.

BestDeedsOrg does not represent that the website, fundraising services or any particular feature are available, appropriate or lawful in every country or territory.

Where BestDeedsOrg becomes aware that the operation or availability of a particular service may conflict with applicable local requirements, BestDeedsOrg may, at its discretion and where appropriate, restrict, suspend, modify or disable access to the website or particular services in the affected country or territory.

BestDeedsOrg may discontinue or restrict availability of its website or particular services within a country or territory where applicable law, regulation, governmental direction, licensing requirements, sanctions, operational risk or other legitimate considerations make continued availability impractical, inappropriate or unlawful.

Where a competent governmental, regulatory or judicial authority raises a legitimate legal or regulatory objection concerning the operation of BestDeedsOrg within a particular jurisdiction, BestDeedsOrg may evaluate the matter and, where reasonably appropriate, restrict or discontinue availability in that jurisdiction rather than continuing activities that may conflict with applicable requirements.

BestDeedsOrg intends to cooperate in good faith with lawful and properly authorized governmental, regulatory, judicial and law-enforcement authorities concerning legitimate legal or regulatory concerns. Such cooperation may include restricting access to services, removing content, suspending accounts, preserving information or taking other reasonable measures where legally required or appropriate.

Where legally required or otherwise permitted, BestDeedsOrg may provide information in its possession concerning users, individuals, groups, organizations, campaigns, transactions or activities to competent governmental, judicial, regulatory or law-enforcement authorities.

Such disclosure may include account information, identity-verification information, KYC information, campaign information, communications, technical information, transaction records and other information reasonably available to BestDeedsOrg, subject to applicable law and any limitations imposed by law.

If a governmental or regulatory authority determines that BestDeedsOrg or a particular service should not be available within its jurisdiction, BestDeedsOrg may voluntarily restrict or discontinue availability in that jurisdiction where reasonably practicable and legally appropriate.

Nothing in this Privacy Policy is intended to prevent a governmental, regulatory or judicial authority from exercising any lawful authority or remedy available to it under applicable law.

BestDeedsOrg reserves the right to challenge unlawful, unauthorized or improper demands through appropriate legal channels where it considers such action necessary.

Users are responsible for determining whether their use of BestDeedsOrg is permitted under the laws applicable to them. Users must not use BestDeedsOrg for activities that are prohibited by applicable law.

21. Prohibited Misuse of the Platform

BestDeedsOrg is intended to support genuine, lawful and humanitarian purposes. Users must not use the platform to facilitate or conceal unlawful activity.

Prohibited activities may include fraud, false representation, impersonation, theft, unlawful fundraising, money laundering, terrorist financing, sanctions violations, financing unlawful organizations, deceptive campaigns, exploitation, abuse, harassment, unauthorized collection of personal information or diversion of donations.

BestDeedsOrg may investigate suspected violations and may remove content, restrict campaigns, suspend accounts, restrict access, require additional verification or take other appropriate measures.

A user's decision to misuse BestDeedsOrg does not make that activity an activity of BestDeedsOrg and does not constitute authorization, approval or endorsement by BestDeedsOrg.

22. Scope of This Privacy Policy

This Privacy Policy describes the privacy practices of BestDeedsOrg in relation to information processed through the BestDeedsOrg website, accounts, fundraising services, Humanitarian Fund activities and related services.

Campaigners, beneficiaries, organizations, payment providers and other third parties may independently process personal information outside the systems and services controlled by BestDeedsOrg. Such independent processing may be governed by the privacy policies and legal obligations of those parties.

23. Changes to This Privacy Policy

We may modify this Privacy Policy periodically. When material changes are made, we may provide additional notice where appropriate. The latest version will always be available on this page.

24. Contact BestDeedsOrg

If you have questions about this Privacy Policy, want to exercise a privacy right or have a concern about how your information is handled, please contact BestDeedsOrg.